Delete Your Data — VendRoam

VendRoam lets you delete your data directly in the app, on Android or iPhone — no account, email, or waiting period required. Deletion happens as soon as you confirm.

If you're a customer

You can delete one vendor at a time, or everything at once.

To stop following a single vendor

1. Open the app and go to My Vendors.
2. Tap the delete (trash) icon next to the vendor you want to remove.
3. Tap Stop Following to confirm.

What's deleted: that vendor is removed from your followed list, and your private registration for it (notification token, last known location, and proximity-ping state) is permanently deleted from our servers as soon as you confirm. If your phone is offline at that moment, the vendor is removed from your phone straight away and the server deletion completes as soon as the phone is back online.

What's kept: nothing tied to you for that vendor. Any other vendors you follow are unaffected.

To delete everything at once

1. Open the app and go to My Vendors → Settings (top right).
2. Scroll to Danger Zone.
3. Tap Delete All My Data, then confirm.

What's deleted: every vendor you follow is removed from your list, and your private registration for each one is permanently deleted from our servers in a single action (offline, as soon as the phone is back online). Everything the app kept about them on your phone is cleared too.

What's kept: nothing tied to you across any vendor. You can follow any vendor again later by re-scanning its barcode.

Retention period: none for either option — deletion happens when you confirm, with no grace period. (If you're offline, the app keeps only the list of deletions still to send, until each one reaches our servers.)

If you're a vendor

Steps

1. Open the app and go to Settings.
2. Tap Edit, then scroll to Danger Zone.
3. Tap Delete My Vendor.
4. Type your business's exact name to confirm, then tap Delete Forever.

What's deleted: your vendor profile (name, description, contact details), its menu items and photos, its calendar/event entries, every customer's follower registration for your vendor, and its recovery code — all deleted permanently and immediately.

What's kept: nothing. This also immediately removes your vendor from every customer currently following it.

Retention period: none — deletion happens immediately when you confirm, with no grace period.

Subscriptions: deleting your vendor doesn't cancel a paid subscription. Cancel it in Google Play (Android) or your Apple ID settings (iPhone).

Something not covered above?

Email [email protected] and we'll assist with deletion requests the in-app controls don't cover.